We realize that the industry and digital distribution side of things is complicated. Before emailing us, view this page below and see if it has the information you need.  If you still have any questions, do not hesitate to contact us at  info@symphonicdistribution.com. We want to ensure that you get the questions you have answered as quickly as possible.


What is considered a Release?
What is considered a Single?
What is considered a Track?
What is considered a Music File?
What does Territory mean?
What does Genre mean?
What are Mechanical Royalties?
What are Voided Transactions?
Any other music terms I should be made aware of?
What is a UPC Code?
What is a ISRC Code?


Am I liable for the content that I submit?
Why do I have to certify I am the rights holder?
What will happen if I am not the rights holder?
What if I have obtained consent from a third person to distribute their content?
Do I need to clear using samples from others music?
What if my track is a cover?
What if I am not the artist but represent the artist?
What about territorial rights?
What can my music not contain?


What do you guys do exactly? What is distribution?
What other services do you offer?
How does Symphonic Distribution and a label under Symphonic Distribution make money?
Are you the best in terms of distribution?
Who do you distribute music to?
What kind of retailers do you distribute my music to?


How much does it cost to sign up with you?
Am I Exclusive?
Can I cancel my agreement with Symphonic Distribution?
Do I still own my music?
How much do music stores make money?
Let's say a major label (EMI, Sony BMG) wants to sign or license one of our tracks that is currently distributed by Symphonic. Does this infringe any of your distribution rights to this certain track?
Does your agreement stop my label from entering into a physical distribution agreement with another distributor?


Do my tracks have to be mastered? Can you master my music?
What if our label decides not to release a track on it's schedule for whatever reason?
Exactly how many releases do you expect from a label each month?
Can I choose to distribute to specific retailers?
What format does my music need to be in?
How to send your releases:
Do you provide support for content related questions? Why is my release showing incorrectly?
Why did my genre change on my release after I submitted the release?
How long does it take for releases to show?
Are some music shops genre specific?
Why am I only able to send 2 EP’s per month?
Is there a quota to be met?
Why is my release not on some stores and/or showing at all?


Do we have a presence on your website?
Why can't you just send our music to promo services?
Will my music be on the MobiSYM and Noiseporn iPhone, iPad, iPod Touch APP?
Do you promote my releases or label?
Will Symphonic Distribution be going after more retailers?


When do I get Paid?
Are royalties subject to US tax?
What are the negatives my statements?
What is the Royalty Portal about? How can I get my payment and data?
How can I get an update as to how my label is selling?
Do you assist us in paying our artist and remixer royalties?
I know I have sold, so why is my account still $0?
How come there is data missing on our reports?
Do stores take care of mechanical royalties?
What is a PRO / Collection Society?
Why are there additional fees being deducted from my payment?
How come the NET amounts per sale are different?


Is your question not listed?